K+ Hospitality Management Inc. (the “Company”) has established the following Privacy Policy to ensure the proper handling and protection of your personal information.

1. Protection of Personal Information

The Company handles personal information—defined as information that can identify a specific individual, such as name, date of birth, or other identifying details—accurately and appropriately, in accordance with its intended purpose and only to the extent necessary for conducting our business operations.
The Company complies with all applicable laws, regulations, guidelines, and other relevant standards concerning the handling of customers’ personal information, and it will continuously review and improve our practices as necessary.

2. Collection of Personal Information

The Company may collect your personal information as necessary to ensure the smooth operation of its services. Such information will be obtained only to the extent required for our business operations, and will be collected in an appropriate and lawful manner.

3. Purpose of Use of Personal Information

The Company will collect and use customers’ personal information solely for the purposes listed below. Personal information will not be used beyond the scope necessary to achieve these purposes, except with the prior consent of the customer or where permitted by law.

① To manage customer information at hotels operated by the Company;
② To provide services to guests of hotels operated by the Company;
③ To manage data necessary for the operation of the reservation system;
④ To use aggregated and analyzed data for service and product improvement, enhancement, and marketing purposes;
⑤ To send information about the Company’s services or the products and services of its business partners via direct mail or email;
⑥ To contact customers, when necessary, in relation to services provided by the Company;
⑦ To use personal information in connection with the Company’s recruitment activities.

4. Provision of Personal Information to Third Parties

The Company will not provide your personal information to third parties except in the following cases:

① When the customer has given prior consent;
② When required by laws or regulations;
③ When it is necessary to protect the life, body, or property of an individual and it is difficult to obtain the customer’s consent;
④ When it is particularly necessary to improve public health or promote the sound development of children and obtaining the customer’s consent is difficult;
⑤ When it is necessary to cooperate with a national or local government agency, or an individual or entity entrusted by such an agency, in the execution of duties prescribed by law, and obtaining the customer’s consent may hinder the execution of those duties.

5. Scope and Purpose of Joint Use

The Company may share personal data with affiliated entities under the following conditions:

6. Management of Personal Information

The Company ensures that its employees manage customers’ personal information with the utmost care. The Company is continuously working to strengthen security measures in order to prevent unauthorized access, external leaks, loss, destruction, or alteration of such information.

7. Safety Control Measures

The Company will implement necessary and appropriate measures to prevent the leakage, loss, or damage of personal data and to ensure its secure management. For more information regarding the specific safety control measures implemented by the Company, please contact the address provided below.

8. Handling Inquiries and Requests Concerning Personal Information

If you wish to request the disclosure, correction, or deletion of your personal information, or if you have any inquiries, comments, or complaints regarding the handling of your personal information, please contact us using the contact information provided below.

【Inquiries to】
K+ Hospitality Management, Inc.,
Sales & Marketing Department
Address: Toranomon Kotohira Tower 24F,
1-2-8 Toranomon, Minato-ku, Tokyo 105-0001, Japan
TEL: 03-6257-1920